Turn About, Inc. of Tallahassee
2771 Miccosukee Road
Tallahassee FL 32308-5413
Contact Information
Address 2771 Miccosukee Road
Tallahassee, FL 32308
Telephone (850) 671-1920
Fax 850 671-1922
E-mail tabusiness@turnabout.org
Web and Social Media
Donate Directly to this Organization http://www.turnabout.org
Donate to this Orgs Endowment Fund at Community Foundation http://www.cfnf.org/index.cfm?p=ways-to-give
At A Glance
Organization's type of tax exempt status Exempt-Other
Name of supporting organization Turn About, Inc. of Tallahassee
EIN Number 59-2147472
Year of Incorporation 1982
Financial Summary
Projected Revenue $500,000.00
Projected Expenses $500,000.00
Mission Statement
Needs Statement
  1. Request for counseling services far exceeds the amount of counselors we have for treating children in grades k-12 in need of services as there can be no charge for these services given in these schools, additional funding is needed.
  2. Communications/fundraising staff
  3. Secretarial services
  4. Funding for additional capital improvement: carpet replacement to vinyl flooring, air conditioning unit replacement.
  5. New roof for facility building.
Impact Statement


1. Fundraising goal exceeded 50% over budgeted amount.
2. Turn About, Inc. ended the fiscal year financially in the positive. 
3. Initiated by the Board of Directors TMH Behavioral Health Center and Turn About, Inc. has developed a partnership with Tallahassee Memorial Hospital Behavioral Health Center for Adolescents.  
1.Applied for renewal of accreditation from CARF International (Commission on Accreditation of Rehabilitative Services) for: Intensive Outpatient Treatment: Integrated: AOD/MH (Children and Adolescents), Outpatient Treatment: Integrated: AOD/MH (Adults), Prevention/ Diversion: Integrated: AOD/MH (Children and Adolescents) {AOD = Alcohol and Other Drugs; MH = Mental Health}*Turn About, Inc. is one of two programs in the state of Florida and the only program in the Panhandle to achieve this level of accreditation for both substance abuse and mental health.
2. We are exploring additional strategic partnerships to increase our paying client base in order to further stabilize our income base. (Private schools, the Tallahassee Memorial HealthCare Behavioral Health Center and the hospital’s Recovery Center for Adults.) 
3. Building & property capital improvement: repair roof, fencing of property (prevents trespassing during and after business hours).
4. Upgrade network system, HIPPA compliant secured back-up of data, and computer & software upgrade.  
Background Statement

Turn About, Inc. provides services for children ages 5-12, adolescents ages 13-18, and undergraduate college young adults up to age 25 with mental health issues as well as those who are at-risk for or have alcohol, drug and/or behavioral problems and/or who have been victims of family or non-family violence. Turn About, Inc. of Tallahassee is CARF (Committee on Accreditation of Rehabilitative Facilities) accredited to provide co-occurring services for all programs. Accreditation assures our clients that Turn About has an established pattern of practice excellence. All aspects of Turn About services are closely monitored inclusive of clinical and business practices. Accreditation assures our investors, the community, and our clients that our services are research based and show current best practice. The Department of Children and Families also licenses Turn About, Inc. to provide substance abuse services in addition to mental health services.


Turn About is a family and community-oriented program, which assists at-risk young people to stay drug-free and to better manage their emotional and behavioral responses to life’s challenges. With our victim assistance program, Turn About hopes to help break the cycle of young victims becoming offenders.


Turn About works hard to assist families as a whole reach their goals both as individuals and as a family by facilitating effective communication, appropriate boundaries and positive family structure. Turn About provides training and education regarding youth, families, mental health, substances, violence and behavior problems for students, parents, educators and social service providers. The Turn About Student Intervention Program is available to all Leon County School kids where youth are located for most of thee day: in the schools. The combined approach brings mental health, victim assistance, and substance abuse services where no child will be excluded due to inability to pay or inability to find transportation.


In 2008 and 2011 Turn About, Inc. received 3-year international/ national accreditation by CARF for Intensive Outpatient Treatment, Outpatient Treatment, and Prevention. Turn About is the only program in the Big Bend area to have all programs accredited in both mental health and substance abuse treatment. This integrated treatment model is a legislatively mandated goal for all treatment agencies in the coming years. Turn Abut is the only agency in this area of the state to have already achieved this level of accreditation. Turn About also sets itself apart by using only master’s and/or Ph.D. level clinicians for clinical services.


Service Categories
Substance Abuse Dependency, Prevention & Treatment
Areas of Service
Areas Served
Description Turn About's Intensive Outpatient Program is a minimum 21-week program, with a built-in aftercare component for children aged 11-13 (Middle School IOP) and adolescents between the ages of 13 and 17 (High School IOP) who are experiencing behavioral and/or substance abuse problems. The programs meet every day after school at Turn About for approximately 3 hours, during which time youth participate in individual, family and group counseling. Doctoral and Masters level counselors work closely with the young person and his or her family to prevent or eliminate adolescent substance abuse, improve self-esteem, create effective discipline, and improve family communication. Services are available on a sliding fee scale.
Budget $0.00
Category Mental Health, Substance Abuse Programs, General/other
Population Served Adolescents Only (13-19 years), ,
Short Term Success
Clients and their families experience better communication and report greater life satisfaction beginning as early as 4 weeks into the program.
Long term Success
85% of clients showed a drastic reduction in the use of substances, with almost 90% of clients terminating the use of all illicit substances.
Program Success Monitored By
Client sobriety is measured through random urinalysis testing more than once per week throughout the entirety of the program.
Examples of Program Success
Attorney General McCollum announced $20 million in funding in Florida through VOCA at a press conference held at Turn About. The Tallahassee Democrat published his quote and the story on Aug 29, 2009; it was also aired on WCTV. [Broadcast statewide.] Attorney General McCollum stated, "I suspect people in town don't know about it (Turn About), but we're real proud of it." Children who are receiving services are children who would usually slip through the cracks.
Tallahassee Democrat, NE Chronicle, March 11, 2010. A former Board member, representing Turn About at a Chamber's Women's Forum, described the impact with heartfelt comments about community experiences with Turn About. "Turn About saved my child's life," or "I will be forever thankful to Turn About for teaching my family how to be a family again," are examples.
Description Turn About offers weekly outpatient counseling to children, adolescents, and young adults experiencing a wide variety of problems including but not limited to substance abuse, behavioral problems, depression, anxiety, anger, and family issues. Evaluation/ assessment services are also available. Services are based on a sliding fee scale.
Budget $24,000.00
Category Mental Health, Substance Abuse Programs, General/other
Population Served Adolescents Only (13-19 years), Alcohol, Drug, Substance Abusers, Victims
Short Term Success
By the end of 2 sessions, the client will have received a full assessment and recommendation for treatment.
Long term Success
For clients receiving Outpatient Counseling, 70% will report the belief that they have become better able to handle life's challenges.
Program Success Monitored By
Client satisfaction surveys
Examples of Program Success Due to expressed need, Turn About had to expand services to those undergraduate college students who have substance abuse problems and/or who are victims of violence and/or crime. These students fit our stated mission in that they are still semi-dependent on their parents and are still dealing with many of the same issues as are adolescents.
Description This program offers free on site prevention groups, individual and group counseling, monitoring, and referral services to students in elementary, middle, and high schools.
Category Mental Health, Substance Abuse Programs, General/other Crisis Intervention Programs
Population Served Children and Youth (0 - 19 years), Adults, At-Risk Populations
Program Success Monitored By Objective measurements of grades, attendance and discipline at the initiation of services and completion of services.  Subjective measurements client survey and school survey.
Program Comments
CEO Statement/Executive Director/Board Comments
Board Chair
Board Chair Benjamin Graybar
Company Affiliation Tallahassee State Bank
Term July 2012 to June 2015
Email bengraybar@gmail.com
Board Co-Chair
Board CoChair Vacant
Term July 2012 to June 2014
Board Members
Michael G. Chavez Capital City BAnk
Art Cooper Retired Public Health Administrator
Claudette Cromartie Business Owner
Janet Ferris EsquireRetired Judge
Susannah Fricke Marketing
Benjamin Graybar Tallahassee State Bank
Michael Haney Ph.DFlorida State University
Lewis Johnson MajorTallahassee Police Department
Marty Kiser M.S.Assistant Headmaster, Maclay School
Marie E. Krafft Ph.DFlorida State University
Tom Morgan Assistant Director, Technology Integration, FSU
Mark Palazesi Florida State University
Gary Peterson Ph.D.Retired Professor, FSU
Errol Powell EsquireRetired Judge
Stephen A. Rollin Ed.D.Pschologist, Retired Professor, FSU
Sharon K. Russell Marks & Marks Attorneys @ Law
Christy Sirmans Sunovion Pharmaceuticals
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 14
Hispanic/Latino 1
Native American/American Indian 0
Board Demographics - Gender
Male 10
Female 7
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 68%
Written Board Selection Criteria? No
Written Conflict of Interest Policy? Under Development
Percentage Making Monetary Contributions 100%
Number of Full Board Meetings Annually 5
Standing Committees
Executive Director/CEO
Executive Director Barbara Goodwin Gilbertson MS
Term Start July 1999
Email bgilbertson@turnabout.org
Full Time Staff 8
Part Time Staff 3
Volunteers 10
Contractors 0
Retention Rate 100%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
NonManagement Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
Plans & Policies
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 5
Date Strategic Plan Adopted Jan 2008
Management Succession Plan? No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Leon County Schools, Capital City Youth Services, Tallahassee Memorial Hospital Behavioral Health Center 
Responsible Decision Making Coalition2002
External Assessment and Accreditations
Commission on Accreditation of Rehabilitation Facilities (CARF) International2011
Fiscal Year
Fiscal Year Start July 01 2013
Fiscal Year End June 30 2014
Projected Revenue $500,000.00
Projected Expenses $500,000.00
Endowment Value $30,000.00
Spending Policy Percentage
Percentage (if selected) 4%
Form 990s
Audit or In-House Financial Documents
IRS Letter of Dtermination
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201220112010
Foundation and
Corporation Contributions
Government Contributions$383,907$390,963$451,679
Individual Contributions$57,346$107,162$71,402
Investment Income, Net of Losses$0$4,226$1,825
Membership Dues$0$0$0
Special Events$0$0$0
Revenue In-Kind$11,870$12,773$22,852
Expense Allocation
Fiscal Year201220112010
Program Expense$462,069$451,195$413,345
Administration Expense$75,158$79,599$92,140
Fundraising Expense$17,447$10,317$7,281
Payments to Affiliates$0$0$0
Total Revenue/Total Expenses0.900.951.05
Program Expense/Total Expenses83%83%81%
Fundraising Expense/Contributed Revenue4%2%1%
Assets and Liabilities
Fiscal Year201220112010
Total Assets$453,136$466,030$474,023
Current Assets$36,802$47,649$61,696
Long-Term Liabilities$337,591$330,141$310,398
Current Liabilities$51,432$23,697$25,987
Total Net Assets$64,113$112,192$137,638
Short Term Solvency
Fiscal Year201220112010
Current Ratio: Current Assets/Current Liabilities0.722.012.37
Long Term Solvency
Fiscal Year201220112010
Long-Term Liabilities/Total Assets75%71%65%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? Yes
Foundation Comments
  • Financial figures were taken from the audits.
  • Contributions from foundations and corporations are included with total for individuals, as they were not separated in the audit or 990.
  • Top 3 funding sources are not reflected above as they are not indicated in the audit or 990.
  • Has an Endowment at the Community Foundation.
Additional Documents
State Charitable Solicitations Permit
Nonprofit Turn About, Inc. of Tallahassee
Address 2771 Miccosukee Road
Tallahassee, FL 323085413
Primary Phone 850 671-1920
Donate with a credit card http://www.turnabout.org
Donate to Endowment Fund at Community Foundation http://www.cfnf.org/index.cfm?p=ways-to-give
Contact Email tabusiness@turnabout.org
CEO/Executive Director Barbara Goodwin Gilbertson MS
Board Chair Benjamin Graybar
Board Chair Company Affiliation Tallahassee State Bank
Year of Incorporation 1982